I have a Epson SX200 all in one printer and I am
trying to install the machine onto a Vista 32 Dell
laptop. I no longer have the disc for the printer so
I am attempting to download the drivers for the
printer from the epson website.
I have downloaded the scanner drivers and software
sucsessfully, on attempting to download the printer
driver at the point of finishing extracing the files I get
an error message saying 'Windows cannot install your
printer driver and / or utilities'
I have tried epson support who have tried intsalling
the driver from other web sources, dissabling
background start up programs etc.
I have searched the web but cannot find any fixes or
explaination to the problem...
Any ideas?
Answer.
Method 1:
Let us try to disable Antivirus security software and
check the issue.
Re-enable the security software after checking the
issue.
You can also try to disable the firewall and check the
issue.
Re-enable the firewall after checking the issue.
Turn Windows Firewall on or off
http://windows.microsoft.com/en-us/windows-vista/
Turn-Windows-Firewall-on-or-off
Check if the issue is resolved.
Method 2:
A clean boot helps eliminate software conflicts. Let us
check if any software is causing the issue by following
the clean boot procedure.
Follow the instructions in the link below to perform
Clean boot procedure.
Step 1: Perform a clean boot
Step 2: Enable half of the services
Step 3: Determine whether the problem returns
Step 4: Enable half of the Startup items
Step 5: Determine whether the problem returns
Step 6: Resolve the problem
Step 7: Reset the computer to start as usual
How to troubleshoot a problem by performing a clean
boot in Windows Vista
http://support.microsoft.com/kb/929135
After checking the issue, put the computer back to the
Normal mode.
Uninstall or update the program which is causing the
issue.
Check if the issue is resolved.
Please post back and let us know if this has helped to
resolve your issue.
Method: 2
Download again driver in other server